Shipping Policy
Our Commitment
Nymph & Roses is committed to getting your luxury candles and beautiful jewelry to you safely and promptly. Our shipping policy outlines our approach to processing and dispatching your orders in a timely manner. We provide multiple shipping options to ensure flexibility and convenience for all our customers, allowing you to choose the service that best meets your needs.
Shipping Locations
Nymph & Roses ships to all 50 U.S. states and Puerto Rico. We do not offer international shipping at this time.
Shipping Methods and Carriers
We offer the following shipping methods:
-
Standard Shipping via USPS and occasionally UPS
-
Priority Mail via USPS
Shipping Costs
We offer free shipping on orders over $100. For orders less than $100, shipping costs depend on the carrier and season. Please refer to the carrier rate shown at checkout.
Handling
Orders are processed and shipped within 1-3 business days, provided they are not pre-order items.
Delivery Time Estimates
We usually ship all orders within 24 hours of purchase, according to general carrier pickup times from our shipping location in Southern California.
Standard Shipping
USPS Standard Shipping takes between 4-7 business days
Priority Shipping
USPS Priority Mail generally takes 2 business days to reach your delivery address.
Order Tracking
Tracking information is provided for all orders. Customers will receive an order tracking link via email and can view tracking details on their order page.
Packaging
Our packaging standards are eco-friendly and 100% recyclable, reflecting our commitment to sustainability.
Lost or Damaged Items
In the unfortunate event that items are lost or damaged during shipping, we offer replacements at no additional cost or a full refund. Please refer to our refund policy for more details on returns and exchanges.
Contact
If you have any questions about our Shipping Policy or a recent order, email us at connect@nymphandroses.com.